Rent is paid by standing order per calendar month. This is set-up upon signing your tenancy agreement.
Tenants are responsible for cancelling the standing order at the end of tenancy, days lettings do not have authorisation to do this on your behalf.
If we fully manage the property on behalf of your landlord then you will need to contact us directly to report the problem.
If your landlord manages the property then you will need to call them; however contact numbers will be given on the day that you move in so you can contact your landlord/landlady directly.
In case of an emergency and out of office hours then call the office and listen to the answer phone message where you will be given an out of office hours only contractors number. Please only use this in case of an absolute emergency. Otherwise wait until the next working day.
The property must be left professionally cleaned. We can help you with this, just let us know and we can arrange for cleaners to contact you.
If you want to decorate then please always ask permission from your landlord or agent first. Most landlord's will accommodate, however please always ask first.
It is your responsibility to report any maintenance issues - if you fail to do this you will be liable.
Please ensure you do not put anything down the toilet or sinks which could cause damage or blockages to the drainage system. If the drains are unblocked and it's proven to be caused by something you have put down the toilet or sink then you will be liable for the cost incurred.
Condensation is proven to be a problem in rented accommodation due to lack of ventilation. Therefore please ventilate by opening windows and using extractor fans where possible. You will be liable if you do not ventilate properly.
The Non-Resident Landlords (NRL) Scheme requires letting agents to deduct basic rate tax from any rent they collect for non-resident landlords. If non-resident landlords don't have UK letting agents acting for them, and the rent is more than £100 a week, their tenants must deduct the tax. When working out the amount of tax, the letting agent or tenant can take off deductible expenses.
Letting agents and/or tenants do not have to deduct tax if HM Revenue & Customs (HMRC) tells them not to. HMRC will tell an agent/tenant not to deduct tax if non- resident landlords have successfully applied for approval to receive rents with no tax deducted. However, even though, the rent may be paid with no tax deducted, it remains liable to UK tax, so non-resident landlords must include it in any tax return HMRC sends them.
Non-resident landlords who are eligible can apply to the HMRC at any time for approval to receive their UK rental income with no tax deducted. This includes applying before they have left the UK or before the let has started.
In recent years, new regulations have been introduced to improve safety in rented residential accommodation. All landlords should be aware of the implications of the legislation. The information below is designed to give a summary of regulations that currently exist relating to electrical appliances and their impact on both private and commercial landlords.
- Electrical safety regulations require that any electrical appliances supplied by landlords must be safe and, where their safe use requires it, appropriate instruction booklets must also be provided.
- Unlike the gas safety regulations, there is no statutory annual testing interval but in order to meet the requirements it is still important that the appropriate checks and safeguards be carried out.
The regulations require:
- General Safety: All electrical equipment supplied must be safe. This will require that the electrical appliances, including leads and any adaptors, are checked by a competent and suitably qualified engineer. Unsafe items should be removed.
- Labelling: All electrical equipment manufactured after the 1st January 1997 must be marked with the appropriate CE symbol.
- Instructions: Manufacturers’ instructions should be provided wherever possible for each appliance supplied. This will help to ensure that the tenant uses the equipment safely.
For all rented property it is a statutory duty of the landlord to maintain the structure, keep main services serving the property in good repair and keep it fit for human habitation. There are also general product safety regulations that require the property and items in the property to be safe.
The product safety regulations state that any item supplied to a consumer in the course of a commercial activity must be safe, and this is deemed to include the supply of rented property.
The following checks and precautions should be observed:
- Discard any damaged items that may be dangerous.
- Provide instruction manuals where appropriate.
- Check for obvious danger signs (broken glass, sharp edges, worn leads etc.)
- All repairs or building work carried out on the property should be done in accordance with current building regulations (e.g. (no.) use of toughened safety glass in low-level glazing)
- Smoke detectors, any supplied fire extinguishers and related safety equipment should be kept in good working order.
The Furniture and Furnishings (Fire) (Safety) (Amendment) Regulations 1 993.These regulations, amended in 1993, have set new levels of fire resistance for domestic upholstered furniture and furnishings. It is an offence to'supply' in the course of business any furniture which does not comply with the regulations. This includes the furniture inside residential property to be let.
The regulations apply to: sofas, futons, beds, bed-headboards, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions and pillows and stretch or loose covers for furniture. The regulations do not apply to: curtains, carpets, pillowcases, bedclothes (including duvets and loose mattress covers).
Any furniture manufactured after March 1990 is likely to comply but if the appropriate labels are not on the furniture or compliance is in doubt then checks should be made with the manufacturer.
Failure to comply with the regulations is an offence carrying a penalty of £5,000 or six months imprisonment or a greater penalty if a fire results and furniture is found not to comply.